Refund Policy
Last Updated: February 23, 2026
1. Services Rendered (Strict No-Refund Policy)
Storage Revenue Solutions (the "Company") operates on a Strict No-Refund basis. Once a service has been initiated or rendered, all payments made to the Company are final, non-refundable, and non-creditable.
By engaging our services, you acknowledge that the Company’s compensation is based on its time, specialized expertise, and the deployment of proprietary revenue-optimization resources.
2. Ineligibility for Refunds
Refund requests will not be entertained for any reason, including but not limited to the following commercial or operational outcomes:
-
Failure to Acquire Property: Inability to close on a target self-storage facility, real estate deal, or lease agreement.
-
Loss of Income: Any decrease in facility revenue, occupancy rates, or general business profitability following the implementation of our recommendations.
-
Zoning & Permitting Issues: Rejection of use permits, zoning variances, or construction delays by local or federal authorities.
-
Market Fluctuations: Changes in interest rates, local competition, or economic downturns that affect the viability of your storage project.
-
Third-Party Technical Issues: Failures or downtime caused by your Property Management Software (PMS), gate systems, or payment processors.
-
Personnel Changes: Turnover of your facility managers or staff that prevents the successful execution of our revenue strategies.
-
Change of Mind: Decisions to pivot business strategy, sell the facility, or exit the self-storage industry entirely.
3. Earned Fees
All "Setup Fees," "Onboarding Fees," and "Audit Fees" are considered fully earned at the time of payment. These fees cover the immediate allocation of our analysts and the licensing of proprietary revenue-modeling software.
4. Chargebacks and Disputes
The Client agrees not to initiate any chargebacks or payment disputes with their bank or credit card issuer for services already provided. In the event of a "Friendly Fraud" attempt or an unfounded dispute, the Client shall be liable for all legal fees and administrative costs incurred by Storage Revenue Solutions in defending the transaction.
5. Exceptional Circumstances
Any deviation from this policy (e.g., a partial credit for future services) is at the sole and absolute discretion of the Company’s management and must be documented in a written "Settlement Agreement" signed by both parties. A one-time exception does not waive the Company's right to enforce this policy in the future.