If you're starting this month with slow or no pays, wouldn't you want to collect that which is yours, quickly?  Would you like to decrease delinquencies and improve cash flow?  In this 60-minute session, the nationally known instructors will teach you ways to manage delinquencies so that it never presents a problem again (did you know that addressing delinquency actually starts during the initial walk thru?) and specific steps to making those uncomfortable collection calls.   Upon completion of this course you will be able to:

• Control delinquencies during the sales process
• Know what to do during the property tour
• Capture the RIGHT tenant information
• Use the proper steps when going to collect
• Make collection calls, with confidence
• Develop a system for making collection calls
• Know the difference between a courtesy, commitment, lien and final call
• Get tenants to pay
  

Want to learn how to set strong appointments and increase your Call to Visit ratio? This program will give you specific insight into methods to answering the phone, getting the prospect to give you their name and phone number, and methods to close. Appointment setting and overcoming objections are included.

Want to learn how to set strong appointments and increase your Call to Visit ratio?  This program will give you specific insight into methods to answering the phone, getting the prospect to give you their name and phone number, and methods to close.  Appointment setting and overcoming objections are included.

This program is specifically designed to show you where to find prospects, how to get past the gate keeper and questions to ask owners/decision makers to more effectively get a positive response to your visit.  If 'cold-calling' or visiting local businesses unannounced is not something you do naturally, then this program is for you!

There is a process and science to ensuring your store is operating according to the plans, policies and procedures of your business.  This course is intended for those responsible to manage the asset; be it an owner, district manager or accountant.  A sample will be provided.  This one hour course provides insight into:

• The common mistakes we found and the cost of non conformance.
• What to look for relative to cash management.
• What to track relative to discounts and fees.
• The importance of unit inventory management and daily walk-throughs.
• What's missing in most tenant files.
• How do employees steal?
• Danger Signs